SM 18 and SM 19 Study Guides PDF-MP3

MP3 Audio Book Study Guide

• SM 18 and SM 19 Audio Study Guide Narrations, in MP3 file format, expertly narrated by Lisa Tobey
• Ray's answers to each assignment's review questions
• Ray's definitions for each assignment's key words and other new terms

Study guide last updated: April 11, 2021

Current Text Edition: 3rd

Current Course Guide Edition: 5th

Ray's estimate of course difficulty (1, easiest and 10, hardest): 3

Number of study guide pages: 29 and 32

Covered within these study guides:

• Supervisory Roles, Functions, and Skills
• The Transition into Management
• Motivation
• Leading
• Understanding Others
• Coaching Employees
• Improving Communications And Meetings
• Equal Employment Opportunity

• Solving Problems
• The Four Functions of Management, including Planning, Organizing, Directing, and Controlling
• Training
• Measuring Work
• Appraising Performances
• Solving Performance and Discipline Problems
• Managing Your Time
• Building Teams
• Group Dynamics
• Managing Quality, Diversity, and Change

As a good study guideline, figure anything in those 29 / 32 pages might be on your exam and that there will be nothing on your exam that is not covered in those 29 / 32 pages.

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