| ` | SUPERVISORY SKILLS---Summary | |
SM 19 |
Outline of Contents (pages in assignment--32 total study pages) | |
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Sample 19-1 Assignment |
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19-1 Solving Problems (3) 19-2 Planning, Organizing, Directing, and Controlling: The Four Functions of Management (6) 19-3 Training (3) 19-4 Measuring Work (3) 19-5 Appraising Performances (4) 19-6 Solving Performance and Discipline Problems (2) 19-7 Managing Your Time (3) 19-8 Building Teams and Group Dynamics (4) 19-9 Managing Quality, Diversity, and Change (4)
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| Bonus | Ray Burnham's Answers to Review Questions (24) | |
| Bonus | Ray Burnham's Answers to Discussion Questions (9) | |
| Definitions | Key Words and Phrases for all Assignments (11) |
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Charge-On from here! |
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